Frequently Asked Questions

Find answers to common questions about our service

Getting Started

To create an account, click on the "Sign Up" button in the top right corner. Fill in your details including name, email, and password. You'll receive a verification email to confirm your account.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for enterprise plans. All payments are processed securely through our payment partners.
Yes! We offer a 14-day free trial on all our plans. No credit card required to start your trial. You can upgrade to a paid plan at any time during or after the trial period.

Billing & Subscription

Yes, you can upgrade or downgrade your plan at any time from your account settings. Changes will take effect in the next billing cycle. If you upgrade, you'll be charged a prorated amount.
You can cancel your subscription anytime from the Billing section in your account settings. Your account will remain active until the end of your current billing period.
We offer a 30-day money-back guarantee. If you're not satisfied with our service within the first 30 days, contact our support team for a full refund.

Features & Usage

The number of team members depends on your plan. Starter allows up to 5 members, Professional up to 25, and Enterprise offers unlimited team members.
Absolutely! We use industry-standard encryption (AES-256) for data at rest and TLS 1.3 for data in transit. We also perform regular security audits and comply with GDPR, SOC 2, and other security standards.
Yes, we offer integrations with popular tools like Slack, Google Workspace, Microsoft Teams, Zapier, and many more. Professional and Enterprise plans also have access to our full API for custom integrations.
All plans include email support with a 24-hour response time. Professional plans get priority support with 4-hour response. Enterprise plans include 24/7 phone support and a dedicated account manager.

Technical

We support the latest versions of Chrome, Firefox, Safari, and Edge. For the best experience, we recommend keeping your browser up to date.
Yes! We have native mobile apps for both iOS and Android. You can download them from the App Store and Google Play Store. All features are available on mobile.
We release new features and improvements every 2-3 weeks. Critical security updates are deployed as needed. You can track our product roadmap and updates in our changelog.

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